Create a Video Agent
Video Agents allow you to build AI-powered virtual assistants that communicate through both voice and video. They combine conversational AI with a digital avatar to provide engaging, human-like interactions for customer support, sales, onboarding, education, and more.Before You Begin
Make sure you have:- A Weya AI account
- Access to the Weya AI Dashboard
- An existing workspace
- Any required Knowledge Bases (optional but recommended)
Step 1: Navigate to Video Agents
- Sign in to the Weya AI Dashboard.
- Open the Video Agents section from the navigation menu.
- Click Create Video Agent.
Step 2: Configure Basic Information
Provide the basic details for your Video Agent.Step 3: Define Agent Behavior
Configure how your Video Agent interacts with users. Typical configuration includes:- System Prompt
- Welcome Message
- Conversation Instructions
- Personality
- Response Style
- Supported Languages
Step 4: Connect a Knowledge Base (Optional)
Attach one or more Knowledge Bases to help your Video Agent answer questions accurately. Knowledge Bases can include:- PDF documents
- Product documentation
- FAQs
- Policies
- Training material
- Website content
Learn about Knowledge Bases
Step 5: Configure Additional Features
Depending on your workspace configuration, you may also enable features such as:- Conversation Memory
- Function Calling
- Custom Tools
- CRM Integrations
- Webhooks
- Call Transfers
- Analytics
Step 6: Save the Agent
Review your configuration and click Create. Once created, your Video Agent becomes available in your workspace and can be updated at any time.After Creating Your Video Agent
Once your Video Agent has been created, you can:- Edit its configuration
- Change the avatar
- Update the voice
- Connect additional Knowledge Bases
- Configure tools and integrations
- Test conversations before deployment
Manage Knowledge Bases
Improve your Video Agent by connecting documents and other knowledge sources.
Integrate Custom Tools
Extend your Video Agent with APIs, CRM integrations, and custom workflows.
Best Practices
- Write a detailed System Prompt that clearly defines the agent’s role.
- Attach a Knowledge Base for accurate responses.
- Use a professional avatar that matches your use case.
- Test conversations before deploying to production.
- Review analytics regularly to improve conversation quality.
Your Video Agent can be updated at any time without creating a new one.
The exact configuration options available may vary depending on your workspace permissions and enabled features.
Next Steps
After creating your Video Agent, you can customize its appearance by selecting an avatar or connect a Knowledge Base to provide business-specific information.Choose an Avatar
Select an avatar that represents your brand and customize your Video Agent’s appearance.
Knowledge Bases
Connect one or more Knowledge Bases to give your Video Agent accurate business information.
Your Video Agent can be updated at any time by modifying its appearance, Knowledge Base, or configuration.
After configuring your avatar and Knowledge Base, you’re ready to deploy your Video Agent.