Documentation Index
Fetch the complete documentation index at: https://docs.weya.ai/llms.txt
Use this file to discover all available pages before exploring further.
Step-1
1. Write First Message and System Propmt
- First Message - This is the first line your assistant speaks when a call or chat begins.
Keep it warm, friendly, and aligned with your brand’s tone.
Example:
Hi there, this is Alex from TechSolutions customer support.
How can I help you today?
- System Prompt - This defines how your assistant behaves and what kind of tone or knowledge it uses during interactions.
**Example:**
> You are Alex, a customer service voice assistant for TechSolutions. Your primary purpose is to help customers resolve issues with their products, answer questions about services, and ensure a satisfying support experience.
> - Sound friendly, patient, and knowledgeable without being condescending
> - Use a conversational tone with natural speech patterns
> - Speak with confidence but remain humble when you don't know something
> - Demonstrate genuine concern for customer issues
Step-2
- Open the Voice Selection dropdown.
- Preview and choose your preferred voice.
💡 Tip
Keep your first message warm and welcoming, and choose a voice that aligns with your brand personality. Test both together to ensure clarity, naturalness, and the right tone for your audience.
