> ## Documentation Index
> Fetch the complete documentation index at: https://docs.weya.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect a Knowledge Base

> Enhance your Video Agent by connecting Knowledge Bases containing documents, FAQs, websites, and other business information.

# Connect a Knowledge Base

A Knowledge Base allows your Video Agent to answer customer questions using your organization's information instead of relying solely on its base AI model.

By connecting a Knowledge Base, your Video Agent can provide more accurate, relevant, and context-aware responses during conversations.

***

## Why Use a Knowledge Base?

A connected Knowledge Base enables your Video Agent to:

* Answer questions using your business data
* Retrieve information from uploaded documents
* Provide accurate product information
* Respond using company policies and FAQs
* Deliver consistent answers across conversations

***

## Supported Knowledge Sources

Your Knowledge Base can include information such as:

* PDF documents
* Product manuals
* User guides
* Company policies
* Frequently Asked Questions (FAQs)
* Website content
* Training materials
* Internal documentation

<Tip>
  Keep your Knowledge Base up to date to ensure your Video Agent always provides the latest information.
</Tip>

***

## Connect a Knowledge Base

To connect a Knowledge Base to your Video Agent:

1. Open the **Video Agents** section.
2. Create a new Video Agent or edit an existing one.
3. Navigate to the **Knowledge Base** section.
4. Select one or more existing Knowledge Bases.
5. Save your changes.

Once connected, the Video Agent will use the selected Knowledge Bases to answer customer queries.

***

## Using Multiple Knowledge Bases

You can associate multiple Knowledge Bases with a single Video Agent.

This allows your agent to retrieve information from different sources, such as:

* Product Documentation
* Pricing Information
* Support Articles
* Internal Policies
* Sales Material

Organizing information into separate Knowledge Bases makes it easier to manage and update your content.

***

## Updating Knowledge

As your business grows, you can update your Knowledge Bases by:

* Uploading new documents
* Removing outdated files
* Editing existing content
* Creating additional Knowledge Bases

Your Video Agent will automatically use the updated information during future conversations.

***

## Best Practices

For the best results:

* Upload clear and well-structured documents.
* Remove outdated or duplicate information.
* Separate unrelated topics into different Knowledge Bases.
* Use descriptive names for easier management.
* Review your content regularly to keep responses accurate.

***

## Next Steps

After connecting a Knowledge Base, continue configuring your Video Agent before deployment.

<CardGroup cols={2}>
  <Card title="Manage Knowledge Bases" icon="book-open" href="/knowledgebase/knowledgebase">
    Learn how to create, update, and manage Knowledge Bases within Weya AI.
  </Card>

  <Card title="Deploy Your Video Agent" icon="rocket" href="/video-agents/deploy">
    Publish your configured Video Agent and start interacting with users.
  </Card>
</CardGroup>

<Check>
  A well-maintained Knowledge Base significantly improves the quality, consistency, and accuracy of your Video Agent's responses.

  <CardGroup cols={2}>
    <Card title="Previous" icon="arrow-left" href="/video-agents/avatar">
      Go back to avatar configuration.
    </Card>

    <Card title="Next" icon="arrow-right" href="/video-agents/deploy">
      Deploy your Video Agent and make it available for conversations.
    </Card>
  </CardGroup>
</Check>