> ## Documentation Index
> Fetch the complete documentation index at: https://docs.weya.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Choose an Avatar

> Learn how to select the right avatar for your Video Agent to create engaging and human-like customer interactions.

# Choose an Avatar

An avatar is the visual representation of your Video Agent during conversations. It provides a face for your AI assistant, making interactions feel more natural and engaging.

Selecting the right avatar helps reinforce your brand identity and creates a better customer experience.

***

## Why Avatars Matter

A well-designed avatar can:

* Improve customer engagement
* Create a more human-like interaction
* Build trust during conversations
* Represent your brand professionally
* Enhance onboarding and support experiences

***

## Selecting an Avatar

When creating a Video Agent:

1. Navigate to **Video Agents**.
2. Open an existing Video Agent or create a new one.
3. Locate the **Avatar** section.
4. Browse the available avatars.
5. Select the avatar that best matches your use case.
6. Save your changes.

***

## Choosing the Right Avatar

Consider the following when selecting an avatar:

| Use Case          | Recommended Style          |
| ----------------- | -------------------------- |
| Customer Support  | Friendly and approachable  |
| Sales             | Professional and confident |
| Healthcare        | Calm and trustworthy       |
| Education         | Clear and engaging         |
| Banking & Finance | Professional and formal    |
| Hospitality       | Warm and welcoming         |

***

## Match Your Brand

Choose an avatar that aligns with your organization's identity.

For example:

* Professional appearance for enterprise businesses
* Friendly appearance for customer service
* Modern appearance for technology companies
* Formal appearance for financial institutions

Maintaining consistency between your avatar, voice, and conversation style creates a more natural user experience.

***

## Pair the Avatar with the Right Voice

Your avatar should complement the selected voice.

A good combination includes:

* Matching language
* Appropriate speaking style
* Consistent personality
* Suitable conversation tone

<Card title="Configure Voice" icon="volume-high" href="/video-agents/select-voice">
  Learn how to configure the voice used by your Video Agent.
</Card>

***

## Best Practices

* Choose an avatar that represents your business professionally.
* Use the same avatar across customer interactions for consistency.
* Match the avatar with your brand personality.
* Select a voice that complements the avatar.
* Test conversations before deploying the agent.

***

## Next Steps

After selecting an avatar, continue configuring your Video Agent.

<CardGroup cols={2}>
  <Card title="Connect a Knowledge Base" icon="book-open" href="/video-agents/knowledge-base">
    Provide your Video Agent with the information it needs to answer customer questions accurately.
  </Card>

  <Card title="Deploy Your Video Agent" icon="rocket" href="/video-agents/deploy">
    Publish your Video Agent and make it available to your users.
  </Card>
</CardGroup>

<Note>
  The available avatars may vary depending on your workspace configuration and enabled features.

  <CardGroup cols={2}>
    <Card title="Previous" icon="arrow-left" href="/video-agents/create-video-agent">
      Return to the Video Agent setup.
    </Card>

    <Card title="Next" icon="arrow-right" href="/video-agents/knowledge-base">
      Connect a Knowledge Base to give your agent business knowledge.
    </Card>
  </CardGroup>
</Note>